DELIVERY

When will I receive my order?
All our products are made to order. Here's the typical timeline:

• Handling & production: about 5 business days
• Shipping (USPS): 5–10 business days, depending on your state
  You'll receive a USPS tracking link by email around 5–7 business days after ordering, once your package is on its way. Most orders arrive within about 2 weeks — please allow up to 3 weeks to be safe. Standard US delivery (outside of Amazon) usually takes a week or more, so a short wait is completely normal.

How much does shipping cost?
Shipping is a flat $9.99 per order. Orders over $100 ship free.

Which carrier delivers my order?
Your order is delivered within the US by USPS (United States Postal Service).

Can I track my order?
Yes. About 5–7 business days after you order, you'll get an email with a USPS tracking link.

My tracking status hasn't updated — what should I do?
Don't worry — it's normal for the status not to change for a few days while your package is in transit. If there are no updates for more than 7 business days, contact us with your order number and we'll check on it.

Can I change my delivery address after ordering?
Unfortunately, this isn't possible once the order is placed.

PRODUCTS

How do I choose the right size?
Every product page has a size chart — please check it before ordering. Our apparel has a sporty, slim fit, so if you're between sizes we recommend going one size up.

Do you have a physical store?
No — we sell exclusively online.

ORDERS

Can I cancel my order?
Yes, as long as it hasn't entered production yet. Contact us right away with your order number. Once production starts we can't cancel, but you're covered by our 30-day returns.

Can I get an invoice?
Unfortunately, we're not able to issue invoices. Your order confirmation email serves as your proof of purchase.

Do you offer wholesale / team orders?
Yes — we make custom apparel for sports clubs and teams. Get in touch via our Contact page for details.

RETURNS & EXCHANGES

How do I return an item?
You have 30 days from delivery to return your order, no explanation needed. Items must be in original condition. Return shipping is covered by the customer. See our Returns, Exchanges & Complaints page for details.

How do I exchange for a different size?
Send the item back with your order number and the size you'd like. Exchanges are usually processed within 1–5 business days after we receive your return, plus delivery time.

What if I receive a faulty or incorrect item?
Contact us via chat or email with your order number and photos of the issue. We'll reply within 1–2 business days with a replacement or refund.

PAYMENTS

How can I pay?
We accept credit and debit cards, PayPal, Apple Pay, and Google Pay.

Can I pay cash on delivery?
No, cash on delivery isn't available.

How do I use a discount code?
Enter your code in the "Discount code" field in the cart — it will be applied automatically.

BUSY PERIODS

Are orders delayed during Black Friday / the holidays?
Yes — during peak periods like Black Friday and the holiday season, processing can take a little longer than usual. We recommend ordering early.